Physicians’ office and medical billing companies employ various effective strategies to boost the medical insurance billing collections. In order to achieve enhanced collections and make practices more profitable, it is essential to focus on patient AR as well. But, there is a lethargic stance while working with patient receivables despite the fact that patient receivables contribute to a significant percentage of the total medical billing collections. Why is the goal of collecting patient dues often not achieved? Where do we lag behind? It is only the approach that needs to be changed when we work with patient receivables. A strategic approach and certain additional measures if taken while interacting with patients will help us in improving patient collections.

Be it copay, co-insurance or self pay, following these guidelines accordingly will help in eliminating the bad debts and improving the patient collections.